Frequently Asked Questions


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Is it possible to transfer data from my old database?
These are the Files/File Formats that have been successfully imported into BookTrakker:

Amazon Open Listings Report

SellerEngine Version 3.5

comma-delimited

tab-delimited

UIEE

BookHound

BookMaster

BookMate

BookMinder

HomeBase 2.3

RecordManager

A built-in Field Mapping Utility preprocesses data from your existing program into the appropriate fields in BookTrakker. GoTo How To... page for links to information on importing data into BookTrakker.

What happens if I do not purchase the Key Code within 30 days?
The FREE TRIAL reverts to the BookTrakker FREE Edition. Free Trial and Free Edition.
If you are updating from an earlier version and do not purchase your Key Code within 30 days, you will not lose any data, but you will lose the use of
certain features, including online uploads to your subscribed selling sites and your own website. You can still change your mind at any time after expiration and purchase one of the Editions, at which time you will need to Register your copy and receive a Key Code to unlock the Edition of your choice.

What upload file format does BookTrakker use?
Tab delimited or UIEE for Amazon, and UIEE format for the rest. Users control the output over the UIEE file.

Does BookTrakker support image scanning and storage?
You can scan in and manage up to 23 images per inventory listing and can choose to display a thumbnail view in the record. The Scanning Window has an adjustable slider to control the Image Quality/File Size tradeoff, and the results may be viewed instantly to judge the effect of the Quality Setting. Images are stored in the JPEG file format.

Can I turn off AutoEditing?
Yes. It can be turned OFF and ON.

Does BookTrakker have a spell checker?
The Spell Checker is activated by pressing Ctrl-S in the fields in which it is available (Title, Subtitle, Defects, Features, Notes, etc.), and you can add your own words to the Customer Dictionary.

Will BookTrakker recognize when I enter a record similar to one that already exists in my database and then retrieve the information to reduce the amount of data to be entered?
If you enter an Author and Title that matches data in an existing record, an Option Box opens asking if the user wants the New Record to be copied from the old record. Additionally, you can create a New Record by directly copying an old record.

Does BookTrakker have a zip code lookup feature?
City and State automatically fill in when a valid Zip Code is entered to further save you data entry time.

Does BookTrakker provide an integrated backup solution?
BookTrakker has an option to Backup the Database when the program is shut down, and it also may be backed up via an Icon available from the Windows Start Menu.

Can I quickly get a list of the books that a customer has purchased?
The Customer Record includes a list of the books purchased by the Customer.

Can I print lists of records easily?
BookTrakker has many methods of printing Data, all of which are easy to use and readily accessible.

Does BookTrakker prevent the accidental overwriting of an Upload File that did not get processed by the Online Service?
BookTrakker offers OverWrite Protection to prevent the Upload File from being overwritten in the event of a failure by the Online Service to process the previous Upload File. If the previous file was not processed, BookTrakker automatically renames the previous File to prevent conflicts and to ensure that both Files are processed when the Online Service gets to the user's account.

Can I view my Upload Files from within the program?
Recent Upload Files may be viewed to examine the data that was sent to the Online Services. The last 10 Uploads are available for viewing.